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Frequently Asked Questions

The ‘Golden Retrievers Everything You Need To Know’ products offered on this website are instantly delivered – this means that you will be able to download the book(s) and audio(s) in digital format in PDF and/or MP3 audio format.  So no waiting for the postman to arrive! :-)

PDF is a digital book format created by Adobe. To view a PDF ebook you will need Adobe Acrobat Reader installed on your computer. Most computers will already have this installed but if you find you don’t (or you do but it is older than version 5) then you can download the reader software freely from the Adobe.com website.

MP3 is an audio format that can be played on your computer using the standard audio player software which comes with most computers (such as Windows Media Player, Quicktime or Real Audio Player software etc.). You are also welcome to upload the files to your mp3 player or even burn it to a cd provided it is  for your own personal use.